HP is a renowned name when it comes to the field of manufacturing computer based products and various other peripheral devices. Hp produces some of the finest computers, laptops, printers, scanners and several other such devices. HP printers are used by thousands of users all across the globe to print a hard copy of their important files. In the last decade, printing and imaging technology has seen many advancements, which resulted in making these printing devices more compact and easy to use for common folks. The increasing number of manufacturers and competition among them has made these printers more affordable too.
These printers have become a common household commodity for many. Although, the importance of these printing devices in our lives cannot be denied, it does face several issues during the course of its use.
We at our Printer Technical Support receive several queries and complaints regarding different issues faced by users. Among all these queries one common one has been regarding the black ink not working in several printers. The cause of the issue could be various, which I will discuss in the following section. I will also discuss troubleshooting techniques to resolve the issue. So follow the instructions carefully. Our Technical team provides complete troubleshooting assistance and software solutions for your printer, so feel free to contact us in case you want technical intervention from printer experts.
Resolving the black ink problem in HP Printer:
The issue of black ink not printing in HP Printer, could be caused by various reasons like, empty cartridge, blockage of nozzle, blocking of print head, driver issue. I will discuss all these here, so follow the instructions carefully:
1. Check Ink Cartridge: First things first, make sure that the ink levels for your black ink cartridge are above the refill mark. Open the top part of your HP Printer by loosening the screws on the side. Take out the ink cartridges carefully out of the box. Take out the black ink cartridge and check whether it has enough ink or not. If the ink levels are fine, check the nozzle, due to continuous use it gets blocked. Clean it using a piece of cloth soaked in warm water. If the ink is empty, replace it with a new one. Always use the ink recommended by your manufacturer. Page, as it uses all the inks in your printer cartridge.
2. Clean Print head: The print head is responsible for transferring the ink from the container to the paper. These mechanical parts are prone to damage and get blocked too. So open the top compartment again as mentioned in the above instruction. Remove the mechanical print head from its position carefully. Check if it has been blocked, if yes then clean it using a cloth soaked in warm water gently. Certain brands provide the print head cleaning option from the app itself. If you printer has that option you may use that too.
3. Update Drivers & Firmware: If the above mentioned steps did not resolve the issue, then chances are one of the multiple drivers responsible for printing has malfunctioned or got infected. So open device manager on your PC and go to your printer device. Click on it, it will list out all the drivers associated with your printer. The ones that have expired or not working will have a warning sign. Uninstall these from your computer. Open your web browser and go to the official website of your printer.
On the home page, click on Support/Downloads. On the main Support page, enter the model number of your device and click submit. All the updated drivers and firmware will get listed. Download all the necessary ones and install it on your computer. Try printing a test page and see if the issues have been resolved.
These are some of the troubleshooting techniques to resolve the HP printer not printing black ink issue. Hopefully, these steps were useful, in case you have any doubts regarding these steps or feel the need of technical assistance from printer engineers then contact our Printer Technical Support team now.
Contact our HP Printer Technical Support for Efficient and Affordable Solutions:
We deal in resolving Printer problems for the users. We provide technical help for major and minor printer malfunctions and help in setting up and configuring printers. Any kind of software snag or driver update related issues get resolved here.
Our technicians are qualified and dedicated professionals who have been the reason for smile for hundreds of printer users. So why waste your time looking for help from a technician around with no guaranteed solution. Contact the HP Printer Technical Support at our TFN ✆+1-800-828-6304 and get assisted by the best in industry. MyComputerRepair services are available for 24*7 round the clock and 365 days throughout the year.