Fix HP Photosmart Printers Error 0xc18a0106


This article provides a few solutions to the HP printer error 0xc18a0106. Follow the steps mentioned below if you are facing this error.


This problem is usually caused by a failed or an outdated microchip or due to an interruption during the installation of a new cartridge. The error states that the ink system has failed.

NOTE: Most of the problems are caused by the last cartridge that is inserted, so it should be replaced first. All the cartridges must have ink before taking these steps and empty cartridges must be replaced.


1: Switching printer off and on

First, the ‘Ok’ ‘Cancel’ ‘Black’ and ‘Color’ buttons must be pressed simultaneously while the printer is switched off and on again.

This must be done twice.

2: Resetting the printer

While the printer is switched on the USB cable must be disconnected from the printer and all the cartridges removed.

Then users must wait for the ‘Insert Cartridges’ message to appear on the control panel.

Next, the power cord must be disconnected from the printer and then users must wait for about a minute and then reconnect the cord.

Now in case, the printer doesn’t turn on by itself the power button must be pressed.

Next, the cartridges must be reinserted, and all doors of the printer must be closed.

If there’s a prompt for printing a calibration page, users must do it.

Next, the USB cable must be reconnected to the printer and printing must be tried again.

3: Trying the ink initialization process

Users must first  access the ‘Support Menu’ by taking these steps:

While pressing down the ‘*’ key, the ‘#’ key must be pressed and then both keys released.

The printer’s display should now show ‘Enter Special Key Combo’. The ‘1’ ‘2’ and ‘3’ buttons must now be pressed and released in that sequence and then the display should show ‘Support’.

Next, the right arrow button must be pressed and released until the display shows ‘System Configuration Menu’.

Then the ‘Ok’ button must be pressed and released, and the display should now show ‘Hardware failure status’. If it doesn’t the arrow key must be moved to ‘Hardware failure status’.

Now the ‘Ok’ button must be pressed and released, and the display should now show ‘Hardware failure status cleared. Press Cancel to continue’.

Then the ‘Cancel’ button must be pressed and released as long as needed until either the ‘Welcome’ screen or the  ‘Ink System Failure’ screen is seen.

NOTE: Users must not try printing at this point.

Now the power button must be pressed to turn off the printer and the power cable must be unplugged from the printer and the wall outlet.

After waiting for 30 seconds till the power is discharged the power cable must be plugged back into the wall outlet and only then into the printer.

Now the printer must be switched on. Now the following messages might appear: ‘Use power button to shut down the printer’ and then ‘Press OK to continue’. The ‘OK’ button must be pressed now.

If the printer has started, users must check if the printer is functioning by printing a self-test page. If the print is successful, the printer is ready for use.

If the printer doesn’t initialize, it will begin the ‘One-time ink initialization process’. Users must let this process complete and when it’s over a diagnostic page will be printed out.

HP Technical Support – Scope of Service

If the error persists, then please contact our HP technical support helpdesk team at this number ✆+1-800-828-6304. Our HP tech support team can assist you by

  • Being an available 24X7 support
  • Providing solutions you via chat
  • Providing solutions on e-mail
  • Answering queries on the phone

Customer Speak


I was impressed with the services offered by the support and repair team of mycomputerrepair as they were able to look and find out the issue of my laptop not working. They also provided easy solution to keep the system clean for future.

Alex Cooper — United States


Repair team of mycomputerrepair very recently i contacted for my laptop issues. They took their time to repair it but in the end my system was working properly so Kudos to their repair and support team.

Cole Lincoln — United States


Although they took a little time to response mycomputerrepair support team gave out the best repair tips. The team also listened to my problem patiently and were decent to respond to it as quickly as possible.

Jared Smith — United States


Mycomputerrepair technical people came to my system rescue and repaired it very quickly!! They were very good with the services but were reluctant to provide any extra tips. All i want to say is to give out a little advice if required and thank you for correcting my laptop.

Terrence Walters — United States


I am too greatful and want to thank Mycomputerrepair company for their quick work on my laptop that has stopped working mid way of an important task. They easily found out the problem and fixed it quickly.

John Wick — United States


The service subscription I got from you is the best investment I have made for our computer!!!!! You have no idea how much your tech”s have helped me to fix my compter issues. You guys rock!!

Holly — United States


Took time to fix and clean my laptop. Now it running smooth. Just keep up that good work, that is difficult to find anywhere else.

Marcus — United States


I depends on my computer and I was terrified to see that it went off while working. Thankfully due to the technicians of   Mycomputerrepair, my computer was  covered…

Angela W — United States

Call Now: +1-800-828-6304