Without any doubt, Epson is one of the world’s best printers. But, at times, even the best things around us, have some errors and we have to deal with them. It is just the same with Epson printers. If you have an Epson printer, then you must have experienced many such errors. One most common error that occurs in Epson printers is error code 0x97.
You must have noticed that this error just comes up at any moment without giving you any indication. You would be taking some prints and in the middle of it, you would be told to turn the printer off and on again. Also, the printer would stop the printing process. You would be struck and your work would be hampered. As long as this error would stay, you would not able be able to do any printing job. To help you in such a situation, we present here some tips that might help you resolve the Epson printer error code 0x97. So not wasting any more time, let’s get going.
Reason for Epson Printer Error Code 0x97
You must be wondering about the reason behind this issue. An internal hardware issue is responsible for the Epson printer error code 0x97 to happen. To make the reason precise, in many Epson printers, all of a sudden there is a motherboard failure. You guessed it right that if this is the situation, then there is usually no alternative left but to either repair or get a new motherboard. However, before doing this, we suggest you try some steps. Maybe something works and you are saved from any further trouble.
Step 1 – Unplug and Plug Again
This is the simplest way to resolve Epson printer error code 0x97. If you are not aware of how to open your Epson printer, we suggest you read the printer manual carefully before doing anything. The steps are different for different models so make sure to read about the model that you have. Open the printer case and check if there is any kind of paper jam. If you can see any such thing, remove it carefully.
You should remove all cartridges from the printer. Then you should unplug all the USBs and cables. After all, this is done, you should try to turn on the printer and press the power button. This would help to clear any leftover current in the printer. Now, you should reconnect all the USBs and power cable back to the printer and turn it on. Check if the Epson printer error code 0x97 has vanished or is still there.
Step 2 – Unplug, Wait and Plug Again
Though this method sounds similar to the first one, it is a bit different and might help. Here, you should turn off your printer and unplug all cables. Next, you should wait for some time, maybe for 5 minutes and then press and hold the power button for some seconds. Remember not to release it early. After this, you should plug in the power cable while keeping the power button pressed.
Now, you should hold the power button pressed for another few seconds and then release the power button after few seconds of the plugin. Most probably, the Epson printer error code 0x97 would have gone and you would be ready to take some more printouts. If it is still there, we have one more technique to help you.
Step 3 – Clean the Waste Ink
Many times waste ink is the culprit behind the Epson printer error code 0x97. There is waste ink around head sprayer and this leads to non-functioning of the printer. You should use a wet tissue and clean the waste ink. This might just resolve the problem. In case you are not aware of how to do this cleanup, read the manual and work on it. First, you should turn off your printer and open the case of the printer. Then, you should take a tissue and use warm water to make it wet.
Next, you should move the head of the printer to the center. Now, you should put the tissue on the head cleaning mechanic pad. After this, you should move the head to the parking spot. You should wait for 10 minutes and remove the tissue. Hereafter, you should close everything. The time now for you to check if the solution has worked or not. You should try this step at least thrice if it does not show any result the first time.
Even after doing all this, you are still at the same point and the Epson printer error code 0x97 is still there, we suggest that you seek the help of a professional. You can call our Epson Printer Technical Support experts at our TFN ✆+1-800-828-6304 who are available 24/7 to keep you worry-free regarding the issues of products.