Imagine this situation- you are enjoying a nice movie with family or friends and all of a sudden audio goes off. What happened, you wonder! Did anybody push the mute button by mistake? Is the volume level okay? Your PC is functioning fine otherwise; it is just the sound issue that popped up all of a sudden. So what has really happened and how can you solve the issue?
Firstly make sure no hardware mute button is switched on. Check for any external mute button; check the speakers, and any loose cables. If the problem still persists, here’s how you can solve the issue:
1. Run Audio Troubleshooter:
To run this program click the ‘Start’ button on your PC. In the search panel type ‘Troubleshoot.’ A follow-up list will appear, from which you should now select ‘Playing Audio’ and finally select ‘Run the Troubleshooter.’ This Windows tool automatically fixes the audio problem on your PC.
2. Try to Update Driver:
‘Device Manager’ will allow you access the sound card on your PC that should fix any issues in the audio driver. To do so, click the ‘Start’ button, type in ‘Device Manager’ and select it from the drop-down list. You will now find a category that says ‘Sound, video and game controllers.’ After clicking on it, you can now select ‘sound card’ option, followed by selecting ‘Driver’ tab. Here you can select ‘Update Driver.’ If Windows fails to find a new driver, look for a new one on device manufacturer’s website and following their instructions which should sort out the matter for you.
3. Let Windows reinstall the Driver:
If Updating the Driver doesn’t work, you should uninstall the audio driver. Don’t worry, it’s retrievable. Simply open ‘Device manager’, right-click the ‘Audio driver’ option and choose ‘Uninstall.’ Now, restart your PC and Windows will attempt to re-install the audio driver.
4. Manually install a new audio driver:
If Windows fails to reinstall the driver, you don’t need to panic. You can manually install a new audio driver too. To do so, open the ‘Device manager’. Right-click on the ‘Audio Driver’, and then select- ‘Update driver software.’ It should now give you an option of ‘Browse my computer for driver software.’ Please choose ‘Let me pick from the list of devices drivers on my computer’ option. Select ‘High Definition Audio Device’ which will be followed by some very simple instructions to allow you to install a new audio driver.
5. Set Default Device if you are using any external audio device:
In the case of using external audio devices using USB or HDMI, you might need to set the device used as the default in order to allow your PC to recognize it. To do so, click on ‘Start’ button, type in ‘Sound’ and select it from the drop-down list that follows. You will now see a ‘Playback’ tab where you can choose your external audio device to set it as default device by clicking on ‘Set Default.’
6. Is the Audio Enhancement you want to run, switched on?
Sometimes, it’s not your or your PC’s fault. Your PC plays the audio on your command, but in a different audio device. For instance: you want your speakers to play but since your headphones are selected as the default device, the speaker appears to be not responding. Therefore you should check the matter with the help of these steps.
Go to ‘Start’ button’ and select ‘Sound Control Panel’ from the drop-down list that follows. You will now see the ‘Playback’ tab. By right-clicking on it you can go to ‘Properties’ via ‘Default Device.’ Now on the ‘Enhancement’ tab, select ‘Disable all enhancements’ checkbox. You may now try to play your audio device.
If this doesn’t work select ‘Cancel.’ Arrange for a different audio device. Again go to the ‘Playback tab’ select ‘another device.’ Select the ‘Disable all enhancements’ checkbox, and try to play the audio gain. You can try this method for all the devices at your hand until your PC Sound Problem resolves.
7. Try changing the Audio Formats:
You can try different audio formats to fix your PC Sound Problem. Here are the steps to do so. Simply click on the ‘Start’ button. Type ‘Sound’ and select ‘Sound Control Panel’ from the drop-down list. Now on the ‘Playback’ tab, right click or long press and hold to reach the option that says ‘Default Device’. You should now select ‘Properties’ followed by clicking on the ‘Advanced’ tab.’
Under ‘Default Format’ change the settings to reset your audio device. Keep on changing the setting until the PC Sound Problem gets fixed.
The above-mentioned tips should help you with your PC Audio arrest. While following any of the above tips if you face any doubt or query, you can any time reach our team of experts.
Not only will they tell you the technical steps to be followed but it will be a customized approach to match your case-specific details. They are available 24/7 on the 1-800-828-6304 to help you out.