Email Troubleshooting


Electronic mail (Email) is a necessity today. It is very popular around the globe for personal as well as for professional and corporate communications.

Emails are sent from the sender’s server to the receivers end. During the transmission of data from one server to the other, there are always possibilities of facing technical glitches during the process of emailing.

In this article, we will identify the different problems which can occur while you are working on emails and the ways to troubleshoot email issues.

Access denied

Often people get an error message when they try to open their email accounts stating that, access was denied because the mail domain could not be found.

In this case, first check that your internet connection is active on your device from which you are trying to access your email account. If the internet connection is active, reboot your internet connection and try again. In case if this does not provide any solution, it may be because your email was attempted to login unsuccessfully more than five times. In that case, the red flag is sent to the email provider’s firewall which blocks the access for security reasons. In the likelihood of such an event, it is best to record your IP number from and contact your service provider and provide them your IP number to unblock your account. You are then required to login again with your username and set a new password.

Emails are received but the sender is unable to send emails

All Mail servers require every outgoing email to be authenticated. Perhaps, your outgoing mail server has not been set to authenticate emails. To troubleshoot this issue you need to first access your email account. Then you need to go to the settings panel of your email account. Find the outgoing mail server settings and if the box is unchecked, check it to allow it to authenticate all outgoing mails. Then try to again send an email to make sure that the problem has been successfully resolved.

Email receiving has stopped suddenly

Often people who regularly send and receive emails, are unable to receive new emails anymore. In this case, you need to first make sure that your mailbox is not full. To check the free space on your email account you need to login to your control panel and click on the email icon. In the email icon display page, click on add/remove email accounts then click on ‘Show Disk Space used’. This will display on screen the quota and disk space available for your mailbox. Empty your trash and unwanted messages to free up the space to again start receiving and sending emails smoothly.

Email delivery failed

This is the most common issue faced by all users. An error message displays which states that mail could not be delivered to one or more of your recipients. This may be due to an invalid or blacklisted email address of the recipients. You must correct the recipient’s email address and try again. If it fails again, you need to contact your email service provider.

It is easy to take the email system for granted but sudden technical glitches can cause a bit of a problem. These troubleshooting tips with some trial and error will surely help you work through solutions to your problems with the email system.

If you have any issues related to email troubleshooting, call us at our TFN ✆+1-800-828-6304. MyComputerRepair technical experts are available 24 x 7 for your assistance.

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