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HP Printer Error Codes

 

When it comes to printers HP is the name that comes into mind. It is a brand that is built on global trust. But printer errors are not uncommon even with HP printers. There are many HP printer error codes that are common and knowing about them helps. We provide you a list of such errors and a few ways to deal with them.

02: Printer cable or driver problem

Solution: You should power off the printer, remove the cable, wait, and power it back on. It should solve the issue.

10: Supplies Memory Error

Solution: You should try to reset the printer. Power it on and off. In case, this doesn’t help, you should take out the toner cartridge and reinstall it or simply replace it. If you still get the error, probably there is a hardware fault.

11: Paper Out

Solution: You should check all the paper cassettes. There should be no damage or toner build up.

12: Open Cover

Solution: You should check if the toner cartridge is installed properly or not. Also, you should make sure that all covers are closed properly.

13: Paper Jam

Solution: You should try to remove the paper.

14: No Toner Cartridge

Solution: You should remove the cartridge and try to install it again.

16: Toner Low

Solution: You should remove the toner and check. If it is low, you should replace it with a new cartridge.

20: Memory Overflow

Solution: You should decrease your printing job by making the document simpler.

21: Printer Overrun

Solution: You should decrease your printing job by making the document simpler.

22: I/O Configuration

Solution: This is usually because of communication error. You should try another printer cable. You should also check if the computer is power on and the cable is properly inserted.

24 or 25: Job Memory Full

Solution: You should decrease your printing job by making the document simpler, reducing the file size or reducing the DPI.

30: PS Error 16

Solution: To resolve this, you should reset the PostScript SIMM or replace it.

30.1.1: Disk Failure

Solution: You should be able to resolve this issue by pressing the ‘SELECT’ button.

40: Data Transfer Error

Solution: You should check if all the cables are properly installed. Also, look at all EIO boards. Don’t forget to check the IP settings.

41: Temporary Print Engine Error

Solution: You should power the printer off from the mains, wait and then turn the printer back on.

49: Printer or Communication Error

Solution: You should check this as:

  1. Power off your printer and on again.
  2. Check all print jobs that are sent to the printer.
  3. Replace the printer network card or reset memory modules.

50.x: Fuser Error

Solution: You should call an engineer.

51: Beam Detect Error

Solution: You should call an engineer.

52: Incorrect Scanner Speed Error

Solution: You should call an engineer.

54: Printer Error Cycle Power

Solution: You should check the tape of the toner cartridge and remove it if it is there.

55: Internal Communication Problem

Solution: You should check the connection between the DC controller and the formatter.

56: Printer Device Error

Solution: You should turn off the printer and turn it on again. It should work.

57.xx: Fan Failure or Gears Seized or Memory Card Error

Solution: You should call an expert as this means that one of the printer’s fans has failed.

58.xx: Error

Solution: You should understand the reasons for this- environmental memory controller problem, fan problem, power problem or DC controller fault. You should not try to resolve on your own.

59: Motor Error

Solution: This means that your printer has either a faulty main motor or a fuser motor or image drum motor. In all such cases, you should not try to resolve on your own.

60.xx: Motor Tray Lift Error

Solution: You should ensure that all paper trays move up and down properly. Also, remove obstructions such as paperclips if any.

61: Formatter, Memory Error

Solution: You should try to reset the memory chips.

62: Memory Error

Solution: You should power on and off the machine.

63: Defective Formatter Board

Solution: You should power on and off the machine.

64 or 65: Scan Buffer Error

Solution: This usually means that there is a problem with the D.C. controller, firmware Dims or a formatter board. You should power on and off the machine.

66: External Paper Handling Device Error

Solution: You should know that this error occurs when there is a problem with the additional paper trays or finishing units. You should power on and off the machine.

67: Service Printer Error or Memory Error

Solution: This is an indication that there is an issue with paper guide, communication or controller board. You should power on and off the machine.

68: Error in NVRAM

Solution: This means that The NVRAM of your printer is full. You should try powering on and off the machine.

69: Duplexer Error

Solution: You should check the duplexer. Make sure that there are no obstructions.

70 or 71: Faulty MIO Card or SIMMs or Wrong Cartridge

Solution: You should check the SIMMs or cartridge.

72: Defective Toner Cartridge or Formatter Board

Solution: You should check the toner cartridge and the formatter board. One of these could be defective or removed during access.

79: Hardware Error

Solution: Your printer has some network card or firmware issue. You should call an engineer.

80 or 81: Defective Network Card or Formatter Board

Solution: Probably, your printer has some network card or formatter Board issue. You should call an engineer.

89: PostScript ROM Failure

Solution: You should check the ROM as there may be an issue with it.

99: Firmware Upgrade

Solution: Your printer has a flash firmware failure and you should call an engineer.

In case you need any more help, you should call our talented pool of experts who are available 24/7 at ✆+1-800-828-6304 to keep you worry-free regarding the issues of products.

HP Printer Error CodesHP Laser Printer Error Code
13 paper jam/JammingPaper accordion
14 No EP CartridgePaper Jam in the tray
Squeeking NoiseGrinding Noise
Fuser paper jam errorRepeating dots
User Maintenance ErrorHigh pitch Noise
Laser Printer Maintenance Error49 4C06 error
Vertical lines49 4C02 error
12 printer open49 0000ff error
13.A paper jamError 49
13.1 paper pickup jamError 50 service
13.2 paper jam50 Service Error
13.3 paper jam50.1 Fuser or P/S failure (HP 8100)
13.4 paper jam50.1 Bad Low Voltage Power Supply
13.5 Paper jam in the fuser50.2 Fuser Error
13.6 Paper jam in the fuser50.5 Fuser Error
13.20 jam in the paper feed drive50.9 Fuser Error
13.10 duplex paper jamError 52 Beam Detect Error
13.14 paper jamHp 4500 54.2 Carousel Drive Motor Error
51 (Beam Detect Error)54.xx density out of range (HP 5500)
52 Error (Scanner Failure)Close front top cover error (CLJ 9550)
Printing blotchesclose bottom left cover error (CLJ 9500)
Printing Blank pages57.6 fan error (CLJ 9500/9550)
Printing Black Pages57.7 fan error (HP CLJ 9500/9550)
Vertical Lines59.9 Transfer Belt Error
Printer not printing at all59.40 Fuser error
Paper wrinkle16 Toner Low
Paper jam in the trayNo image on the paper
Paper jam at the exit30.1.19 FlatBed Scanner error
Not printing/No printPrint Defect
Blank PagesBlack Pages
Image Defectvertical lines/horizontal line

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