Oops! It appears that you have disabled your Javascript. In order for you to see this page as it is meant to appear, we ask that you please re-enable your Javascript!

How to Fix HP Printer K209a Error “E”

 

After installing an HP printer’s cartridge often a cartridge error may appear in the k209a all-in-one inkjet printers. The cartridge error displays on the screen and the amber attention light blinks, an exclamation light blinks above the estimated ink level message and the letter ‘E’ displays in the number of copies icon. This obviously does not allow the printer to print anything.

The following methods can be followed to troubleshoot the error.

Step1- Identification of the cartridge which has the issue

  • If the (!) mark blinks above the colour ink level then you need to replace the color ink cartridge
  • If the (!) mark blinks above the black ink level then you need to replace the black colour ink cartridge.

Step 2- Manually determine the problem cartridge

  1. Turn on the printer and open the cover of the printer to access the cartridge area.
  2. Wait til the carriage comes to a complete stop and is idle
  3. Press down on one of the cartridges and pull it out gently from its slot.
  4. Do not remove both the cartridges
  5. Close the cartridge access area
  6. After closing the cartridge access door if the computer still displays Print error then it is the other cartridge which has the issue
  7. If after removing the other cartridge displays the missing or incorrect installation of cartridge then you have removed the correct cartridge
  8. The problem cartridge needs to be replaced with a new one
  9. After installing the new cartridge try to take a print, if it fails you need to continue the troubleshooting message

Step 3- Remove, inspect and reset the cartridges

  1. Press the power button and switch on the printer
  2. Open the front access door and wait till the carriage moves to one side and it is silent and idle
  3. Press down on one of the cartridges and release it from its slot and remove it
  4. Check the electrical contacts of the cartridge for any debris
  5. Remove the debris with a clean cotton and remove any protective layer that might be remaining on the cartridge
  6. Insert the cartridges back into the designated slot. There is a black icon to indicate the position to insert the black cartridge and the magenta half circle icon designates the slot for the colour cartridge to be inserted.
  7. The cartridge should be inserted at a slight upward angle.
  8. Close the cartridge access door
  9. Try to print a test document and if the steps resolve the issue, there is no need to further troubleshoot. If this method does not resolve the issue then further troubleshooting is necessary.

Step 4- Clean the cartridge contacts

  1. Gather the following items to clean the cartridges
  • Clean cotton swabs or any piece of clean soft cloth
  • Distilled clean water
  • A piece of paper to rest the cartridges on after cleaning
  1. Press the power button of the printer and open the cartridge access door
  2. Wait till the cartridge is silent and idle
  3. Press and gently remove the cartridges from its position
  4. Hold the cartridges by its side and dip the clean rubber swab into the water and clean the cartridges.
  5. Clean only the copper colour contacts
  6. Allow the cartridges to dry out for ten minutes
  7. Hold the cartridges with the HP logo on top and insert it into its slot. Push the cartridge till its firmly into its place
  8. Close the front access door of the cartridge area
  9. Reconnect the power cord to the printer and try to print a test document
  10. If the issue does not resolve with this method its best to follow the next steps mentioned.

Step 5- Check the cartridge

Sometimes if you are using an incompatible cartridge replace them with the genuine cartridge supplies sold by the company

  1. Open the front access door of the printer
  2. Wait till the cartridges are silent and idle
  3. Release the cartridges from its slot
  4. Find the number on the label of the cartridge and make note of the cartridge number printed on the label of each cartridge
  5. Make sure that the cartridges are compatible. If the issue does not resolve it means that these cartridges are not compatible and you need to remove them.
  6. Replace the cartridge with new ones. If the issue remains unresolved you need to continue troubleshooting

Scope of services

If you face difficulty to follow the aforesaid methods or if these methods do not resolve the error

  1. You can give us a call on our HP Printer Technical Support toll-free number ✆+1-800-828-6304 to get solutions for the technical issues
  2. Our customer service team is available 24/7, all year long and are highly experienced and efficient at their jobs.

Customer Speak

 

I was impressed with the services offered by the support and repair team of mycomputerrepair as they were able to look and find out the issue of my laptop not working. They also provided easy solution to keep the system clean for future.

Alex Cooper — United States

 

Repair team of mycomputerrepair very recently i contacted for my laptop issues. They took their time to repair it but in the end my system was working properly so Kudos to their repair and support team.

Cole Lincoln — United States

 

Although they took a little time to response mycomputerrepair support team gave out the best repair tips. The team also listened to my problem patiently and were decent to respond to it as quickly as possible.

Jared Smith — United States

 

Mycomputerrepair technical people came to my system rescue and repaired it very quickly!! They were very good with the services but were reluctant to provide any extra tips. All i want to say is to give out a little advice if required and thank you for correcting my laptop.

Terrence Walters — United States

 

I am too greatful and want to thank Mycomputerrepair company for their quick work on my laptop that has stopped working mid way of an important task. They easily found out the problem and fixed it quickly.

John Wick — United States

 

The service subscription I got from you is the best investment I have made for our computer!!!!! You have no idea how much your tech”s have helped me to fix my compter issues. You guys rock!!

Holly — United States

 

Took time to fix and clean my laptop. Now it running smooth. Just keep up that good work, that is difficult to find anywhere else.

Marcus — United States

 

I depends on my computer and I was terrified to see that it went off while working. Thankfully due to the technicians of   Mycomputerrepair, my computer was  covered…

Angela W — United States

Call Now: +1-800-828-6304