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Brother Printer Error Codes

 

Brother Printer Error Codes

Brother Printers are among the best commercial printers available however with its nifty and unique features comes a long list of error that shows up on the LCD screen in form of Error Codes and action required, or it may simply reflect a Code that should be matched with the User Manual to find more about it.

For your facilitation, we have compiled a comprehensive list of error codes below that you are likely to encounter in your day to day business and solutions to get you back on track.

Just Ctrl+F and enter the relevant Error Code you see on the screen to know details about the error type and what needs to be done to resolve the error.

In case the error is typical and is not mentioned in the list, help is just a phone call away. Please call our free tech support number ✆+1-800-828-6304. We are open 24*7*365 and one of our certified support staff will be happy to investigate the error and guide you with the right solution.

Error CodesExplanation:
Error: E50Malfunction of fuser unit: The fuser unit is the part in the machine that gets hot to bond the print onto the paper. The printer has detected that there is a problem with the temperature, too hot or not heating up enough.
Error: E51Malfunction of laser unit: The laser unit is the part of the printer that writes the information on the drum surface. The error code means that the laser beam is not being detected.
Error: E52Malfunction of laser motor: The laser unit is the part of the printer that writes the information onto the drum surface. Within the laser unit is a spinning mirror and the motor that drives it is faulty.
Error: E54Malfunction of main motor: The main motor drives the main gear train, which in turn drives all the printing functions, and the printer has detected a problem with this.
Error: E60Malfunction of fan: The printer has four cooling fans and a fault has been detected in one of them.
Error: Replace PF KitThis means that the paper pick-up rollers and separation pads have reached the end of their expected life cycle.
Error: Replace Fuser UnitThis means that the fuser unit has reached the end of its expected life cycle.
Error: Replace Laser UnitThis means that the laser unit has reached the end of its expected life cycle.
Error: Clean Drum UnitThis means that the printer has detected dust or loose toner around the drum unit.
Error Code: 20, 21, 22, 23Laser Diode Failure: The laser diodes write the information to be printed onto the drum surfaces and one of them has failed.
Error Code: 31Density sensor failure: The print density is checked by a sensor looking at samples of toner placed on the belt.
Error Code: 32Density sensor shutter failure.
Error Code: 50Replace Drum Unit: The drum unit has printed the amount of pages specified for its life cycle.
Error Code: 51Replace MP tray feed kit: the feed roller and retard pad for the manual feed tray have reached the end of their life cycle.
Error Code: 52Replace Tray 1 Feed Kit: The feed roller and retard pad for the main paper tray has reached the end of their life cycle
Error Code: 54Replace fuser unit: The fuser unit has reached the end of it’s life cycle.
Error Code: 55Replace laser unit: The laser unit has reached the end of it’s life cycle.
Error Code: 57Paper Jam in the Duplex Unit: The paper has jammed while double sided printing.
Error Code: 5EReplace the belt unit: The transfer belt has reached the end of it’s life cycle.
Error Code: 68, 69, 6A, 6B, 6C, 6D, 6E, 6FFuser Unit Failure: These codes all apply to the fuser unit. Too hot, not hot enough, not heating up at all.
Error Code: 7DDirt on the Drum Unit: The printer is detecting that there is dust in the drum area of the machine.
Error Code: CFWaste Toner Box Full: While printing the machine generates a quantity of waste toner. This is collected in a container which is now full.
Error: 57Duplex Error: An error has been detected while printing a double sided document.
Error: 59Fuser error: The fuser unit is the part of the machine that gets hot and bonds the printer toner onto the paper and the printer is detecting a problem with the temperature.
Error: 60Eject Tray Error: The eject tray has a sensor to tell it when the tray is full of printed documents.
Error: 68Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the machine is detecting a temperature problem.
Error: 69Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and a problem with the temperature is being detected.
Error: 6EFuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the machine is detecting heat problems.
Error: 71Laser Error: The laser unit is the part of the machine that writes the information onto the drum surface and the machine is detecting a problem with it. This relates to the scanner motor.
Error: 72Laser Error: The laser unit is the part of the machine that writes the information onto the drum surface and is cannot detect the Beam Detect signal.
Error: 74Toner Error: The machine is detecting that it is out of toner.
Error: 76Fuser error: The fuser unit is the part of the machine that gets hot and bonds the print onto the page and the printer is detecting a problem with the temperature.
Error: 78Fuser error: The fuser unit is the part of the machine that gets hot and fixes the print onto the page and the machine is detecting a problem with the temperature.
Error: 83Paper Feed Error: The paper sensors have detected a paper jam inside the machine.
Error: 84Paper Feed Error: A paper jam has been detect in the body of the machine.
Error: 88Paper Feed Error: The machine is detecting a paper jam in the recording paper path.
Error Code test: 20, 21, 22, 23Laser Diode Failure: The laser diodes write the information to be printed onto the surface of the drums. One of these has become faulty.
Error Code: 31Density Sensor Failure: The print density is checked by a sensor looking at samples of toner on the belt. The sensor is detecting a problem.
Error Code: 32Density Sensor Shutter Failure: The density sensor has a protective cover that is operated by a solenoid. This has become defective.
Error Code: 50Replace Drum Unit: The drum unit has printed the specified number of pages for its life cycle.
Error Code: 51Replace MP Tray feed kit: The feed roller and retard pad for the manual feed tray have reach the end of their specified life cycle.
Error Code: 52Replace Tray 1 Feed Kit: The feed rollers and retard pad for the main paper tray have reached the end of their specified life cycle.
Error Code: 54Replace Fuser Unit: The fuser unit has reached the end of its specified life cycle.
Error Code: 55Replace Laser Unit: The laser unit has reached the end of its specified life cycle.
Error Code: 57Paper Jam in Duplex: A paper jam has occurred in the unit that turns the page for double-sided printing.
Error Code: 5EReplace the Belt Unit: The transfer belt has reached the end of its specified life cycle.
Error Code: 68, 69, 6A, 6B, 6C, 6D, 6E, 6FFuser Unit Failure: These codes all apply to the fuser unit. Too hot, not hot enough or not heating up at all.
Error Code: 7DDirt on Drum Unit: The printer is detecting contamination in the drum unit area.
Error Code: CFWaste Toner Box Full: While printing the printer creates a quantity of waste toner. This waste toner is collected in a waste toner unit which is now full.
Error Code: A2Sending Document is too long: When sending a fax, the document sensors have detected that the outgoing fax is too long.
Error Code: A3Sending Document Jam: When sending a fax, the machine has detected a jam in the document feeder area.
Error Code: A5Scanning Error: When a fax is being sent the machine detects an error with the scanning unit.
Error Code: B9Scanning Light Error: When a document is being scanned the machine detects a problem with the scanner unit light.
Machine Error: 30, 31, 32, 33, 34, 35, 36, 37, 38Carriage Unit Travel Errors: The machine is detecting an error with the movement of the printhead.
Machine Error: 41Printhead Error: The machine has detected a problem with the functioning of the printhead.
Machine Error: 46Waste Ink Error: The machine produces a quantity of waste ink while printing and cleaning. This is collected in a waste ink tank and this has become full.
Machine Error: 50, 51, 52Purge Unit Error: The purge unit is used to clean and prime the printhead. The machine has detected a problem with this unit.
Machine Error: 82Paper Feed Error: The machine has detected an error when trying to feed the recording paper.
Machine Error: 83Paper Jam Error: The machine thinks there is paper jammed in the feed path.
Machine Error: 84Paper Jam Error: The paper sensors have detected a paper jam in its feed path.
Machine Error: 88Paper Jam Error: The machine has detected a paper jam in its feed path.
Machine Error: A2Document Jam: The machine has detected a problem with a page in the automatic document feeder.
Machine Error: A3Document Jam: The machine has detected a problem with a page being sent via the document feeder.
Machine Error: A5Scanner Error: The scanner is the device that reads the outgoing documents and the machine is detecting a problem with this.
Machine Error: DFModem Error: The modem is the device used to communicate with other fax machines. An error has been detected while trying to send / receive a fax.
Machine Error: 26. 27, 28, 29Ink Cartridge Detection Error: The machine cannot detect one of the ink cartridges.
Machine Error: 71Polygon mirror error: The polygon mirror is part of the laser unit. It spins at high speed driven by its’ own motor. This motor may be faulty.
Machine Error: 72Beam detect error: The laser unit produces a beam to write the information onto the drum surface. The machine cannot detect this beam
Machine Error: 76Heater harness error: This error refers to the fuser unit. This is the part of the machine that uses high temperature to bond the print onto the page. The machine is detecting an electrical problem with the fuser.
Machine Error: 78Heater thermistor error: The heater thermistor controls the temperature of the fuser unit and the machine is detecting a problem with this.
Machine Error: 7AMain motor error: The main motor drives all the main components of the printer section of the Fax machine. A problem has been with the timing of the main motor drive.
Machine Error: 7DDrum unit error: The Fax machine prints using a drum unit. The drum unit is supplied with a high voltage and a leakage is being detected.
Machine Error: 82Paper feed error: The Fax machine is not picking the paper up from the paper tray.
Machine Error: 84Paper jam error: The Fax machine has detected paper jammed in the paper path.
Machine Error: A2Sending document error: The Fax machine has detected a problem with a document you are trying to send.The document appears to be too long to be scanned.
Machine Error: A3Sending document detect error: A document has been placed on the Fax machine to be sent but the machine has not recognised that it is there.
Machine Error: A9Scanning error: This is a problem with the unit that reads the out-going information
Machine Error: D5Communication error: The Fax machine is detecting an error while trying to send or receive a document.
Machine Error: 85Ink Ribbon Error: The machine is detecting a problem with the ribbon used to print documents.
Machine Error: 8APrinthead Error: The machine has detected a problem with the thermal head that is used to print the information on the recording paper.
Machine Error: 8BPrinthead Error: The machine has detected that the thermal printhead is overheating.
Machine Error: A2Document Feed Error: The machine has detected a problem when transmitting a document. It is saying that the document is too long to be scanned.
Machine Error: A7Document Feed Error: The machine has detected a problem when transmitting a document. It is saying that the time taken to scan the document is excessive.
Machine Error: B9Scanner Error: The scanner unit reads the information on the outgoing document and a problem with its light intensity has been detected.
Machine Error: 8203Recording Paper Jam: The recording paper sensors are detecting paper in the paper path which has most likely caused a jam.
Machine Error: 8303Recording Paper Jam: The recording paper sensors are detecting paper in the paper path.
Machine Error: 8809Recording Paper Jam: The paper sensor has detected paper in the path before stating the paper feed.
Machine Error: 880BRecording Paper Jam: The paper registration sensor has sensed paper in the path when the power is on of the control panel assembly has been open/closed.
Machine Error: 30, 31, 32, 33, 34, 35, 36, 37, 38Carriage Unit Travel Errors: The machine is detecting an error with the movement of the printhead.
Machine Error: 41Printhead Error: The machine has detected a problem with the functioning of the printhead.
Machine Error: 46Waste Ink Error: The machine produces a quantity of waste ink while printing and cleaning. This is collected in a waste ink tank and this has become full.
Machine Error: 50, 51, 52Purge Unit Error: The purge unit is used to clean and prime the printhead. The machine has detected a problem with this unit.
Machine Error: 82Paper Feed Error: The machine has detected an error when trying to feed the recording paper.
Machine Error: 83Paper Jam Error: The machine has retried to pull in the paper but failed.
Machine Error: 84Paper Jam Error: The paper width indicator or registration has detected a paper jam.
Machine Error: 88Paper Jam Error: The machine has detected a paper jam in its feed path.
Machine Error: A2Document Jam: The machine has detected a problem with a page being sent via the document feeder, possibly taking too long to scan.
Machine Error: A3Document Jam: The machine has detected a problem with a page being sent via the document feeder.
Machine Error: A5Scanner Error: The scanner is the device that reads the outgoing documents and the machine is detecting a problem with this.
Machine Error: DFModem Error: The modem is the device used to communicate with other fax machines. An error has been detected while trying to send / receive a fax.
Machine Error: 26, 27, 28, 29Ink Cartridge Detection Error: The machine cannot detect one of the ink cartridges.

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